Guest reviews of Wyndham Grand Oklahoma City Downtown
Here you can find verified reviews our users posted on this website
Bob
6 months ago
Valet service was slow, often taking around 45 minutes. The pool had fun color-changing lights at night. Nearby bike tours were a hit with my family. The room decor felt outdated and could use a refresh.
Ben
8 months ago
I loved waking up in my spacious room with beautiful views! The staff was amazing, especially the bartender who made the most incredible chocolate martini ever! Breakfast was a treat with delicious omelettes and extra fruit that added a little magic to my morning.
Can recommend! ❤️✨
Michael
8 months ago
Beautiful hotel. Comfy bed. Nice room size. Staff was excellent at the restaurant. Food? Mixed bag. Waffles overly sweet. Huevos rancheros missed the mark. problems arose. Shower, sink, and toilet in my room failed completely. Maintenance was prompt yet inconvenient; we moved late into the night, only to find the new room lacked hot water. Exhaustion made us stay. Pool amenities fell short during busy times. Towels were scarce. Outdated furniture and thin walls detracted from the experience. This hotel shines in many areas, but attention to detail and support during issues needs improvement. If you choose this place, be prepared for a few bumps along the way.
Edward
8 months ago
The valet service is slow and can take a while to get your car. The location near local restaurants and attractions is a big plus for exploring on foot. Watching the fireworks from our room was a nice surprise. Just be prepared for the high parking fees.
Thomas
8 months ago
The bathroom had a major overflow at 6 am, turning it into a mini lake. No maintenance in sight, so I had to improvise with towels. With all the chaos, I couldn’t shower or use the toilet—super frustrating!
Bob
8 months ago
The property looked beautiful and the staff was friendly, but it felt dated and lacked some essential amenities. Valet service was convenient with a texting option, though the fees piled up. My room didn't have cold water, a fridge, or basic conveniences like USB ports. Vending machines were broken, and the on-site restaurant closed early. Frustratingly, I had to retrieve a receipt after a confusing exchange with the front desk. Despite the enjoyable location and clean atmosphere, it wasn’t a stress-free experience, so plan accordingly and manage expectations.
Margaret
9 months ago
Comfortable beds, beautiful views with spacious accommodation and the utmost care from the staff that made my stay truly enjoyable.
Entirely happy.
Bill
9 months ago
Incredible bartenders and amazing breakfast experience!
Rhys
9 months ago
Great location and friendly staff. Some facilities need maintenance and attention.
Donald
9 months ago
The friendly valet staff made the arrival feel warm and welcoming, a nice touch amid the chaos.
The elevator could have used a good scrub.
Tom
9 months ago
The room was poorly maintained, with stained walls and unclean shower facilities. There was pet hair on the floor and couch. The bed was uncomfortable; the sofa bed felt like lying on springs without much support. The shower had hair remnants, suggesting it wasn't properly cleaned. No fridge or microwave was available, which limited food storage. Temperature control worked well, but there were significant noise disturbances from the hallway. The lock on the door was faulty, and the curtains had brown smears. Linens for the sofa bed were not provided until late, which was inconvenient.
Jane
10 months ago
Wyndham Grand Oklahoma City Downtown offers a fantastic location perfect for exploring the area. The beds are incredibly comfortable, ensuring a good night's sleep. The friendly bartenders in the lounge add a welcoming touch. improvements in check-in communication and room upkeep would enhance the overall experience.
Henry
1 year ago
Staying here was awesome because it was just a few steps from the Cox Convention Center and only a 5-minute walk to the Paycom arena, making it super easy to catch events without the hassle of parking or traffic; plus, the beds were comfy, breakfast was delightful, and the staff was friendly and efficient, which really made my mornings bright. One downside was the check-in experience as we had to park a bit further away and there was no food vending available.
Nick
1 year ago
The staff was super friendly and helpful! The heated pool was perfect for the kids after a long day and the bartender made an amazing chocolate martini for me.
It wasn’t cheap, but it’s still reasonable.
Albert
1 year ago
Enjoyed sipping tea in a cozy ambiance with lovely decor. Had fun exploring the area using the convenient streetcar. Treated myself to a pampering session at the spa.
Couldn't fully appreciate the lovely view from my dirty room.
Jennifer
1 year ago
Great location near restaurants. Room was noisy and had parking issues.
Sydney
1 year ago
The location was perfect for walking to activities, and the valet parking was a plus. The 15th-floor suite offered privacy, a balcony, and comfy beds. The free breakfast was a nice treat.
Felt so welcome, no reason to complain.
Paul
1 year ago
the staff were friendly and accommodating. the breakfast was great, and the restaurant staff, marion and kyhjuan, were very pleasant. the bed was comfortable, the bathroom was spacious, and there was plenty of hot water. the valet service was excellent, and i appreciated the convenient access to the elevator, which was also secured. overall, it was a pleasant stay.
There was nothing i didn't like 😊
Katharine
1 year ago
The staff was super nice and helpful, always with a smile! The location was spot-on – close to lots of cool spots and easy to get around. Loved having a lounge to chill at with some awesome drinks!
Honestly, it was a bit of a mess. We got room roulette, bouncing around like crazy.
Mike
1 year ago
Let's start with the good stuff - the staff was super helpful despite some glitches with the system. We had a fantastic bartender named Tanil Gale who went above and beyond to make our night special with his incredible chocolate martini. Khejuan, our waiter, also added some extra magic to our breakfast with delicious fruit and pancakes. The front desk staff were also very accommodating and made our stay more enjoyable. On the downside, there were a few issues with the room. The carpets were dirty, there was trash left behind from previous guests, and the bathroom toiletries were not of good quality. Plus, the lack of housekeeping during our three-day stay was a letdown. the parking situation was a bit of a hassle, with an extra charge for valet parking and concerns about the security of our car parked blocks away. while there were some nice touches and friendly staff, the cleanliness and maintenance issues in the room and parking situation were disappointing. Hopefully, these are areas that Wyndham Grand can work on to improve the experience.
